Careers

Int Tec Solutions is an innovative IT technology company. We are experiencing continual growth and are seeking motivated individuals to join our team.

To apply for these positions, please email your cover letter and resume to: jobs@inttec.com.au.

Mildura – Full Time

Information & Communication Technology

Enterprise Content Management Specialist

Do you have exceptional organisational skills, work well in a team, and have the drive to be an integral part of information process automation and record management for many clients across Australia.

The Content Management Specialist is responsible for design, developing and maintaining an Enterprise Content Management platform, as well as working with clients in aligning their business requirements within the platform.   Additionally, the Content Management Specialist will assist in managing projects relating to these works.

Basic Functions

  • Consult with clients to discover their solution development and design requirements and advise on opportunities for business process automation.
  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, business proposals to both internally and to our clients.
  • Leads and direct others within the team.

Desirable Knowledge, Skills and Abilities

  • Ability to lead functional discussions and scoping decisions based on best practices for implementing ECM solutions.
  • Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement matrixes, work-flow diagrams and use-cases.
  • Knowledge of best practices in all areas of ECM systems including information governance, document management and workflow, records management, Master Data Management
  • Experience with development architecture including specified development technologies.
  • Proven experience in developing and maintaining Content Management Systems.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
  • Ability to manage multiple priorities.
  • Self-motivated with the ability to work in a fast-moving environment.

Apply: jobs@inttec.com.au  Applications close 30th July 2019

Mildura – Full Time

Information & Communication Technology

Networks & Systems Administration

Basic Functions

  • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware.
  • Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Engineer and implement system solutions for customers using technologies that meet their needs.
  • Implement and support disaster recovery solutions.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
  • System documentation and consulting services to include system reviews and recommendations.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.

Additional Duties and Responsibilities

  • Improve customer service, perception, and satisfaction.
  • Ability to work in a team and communicate effectively.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
  • Document internal processes and procedures related to duties and responsibilities.
  • Responsible for entering time and expenses in ConnectWise as they occur.
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
  • Work through project tickets and phases in ConnectWise as assigned by a Project Manager.
  • Enter all work as service or project tickets in ConnectWise.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.

Apply: jobs@inttec.com.au

Swan Hill – Full Time

Information & Communication Technology

Networks & Systems Administration

Basic Functions

  • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Citrix, Microsoft, and VMware.
  • Design, implementation, and support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
  • Engineer and implement system solutions for customers using technologies that meet their needs.
  • Implement and support disaster recovery solutions.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
  • System documentation and consulting services to include system reviews and recommendations.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.

Additional Duties and Responsibilities

  • Improve customer service, perception, and satisfaction.
  • Ability to work in a team and communicate effectively.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
  • Document internal processes and procedures related to duties and responsibilities.
  • Responsible for entering time and expenses in ConnectWise as they occur.
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
  • Work through project tickets and phases in ConnectWise as assigned by a Project Manager.
  • Enter all work as service or project tickets in ConnectWise.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.

Apply: jobs@inttec.com.au